At Tecalemit, we take customer service seriously. That is why we are proud to announce the arrival of our brand-new fleet of Customer Support vans, which will improve how we deliver our services to you.
These vans are no ordinary vehicles – they feature state-of-the-art racking from System Edström, allowing us to carry even more spares and equipment than ever before. This means that our highly-trained engineers can arrive on-site, fully equipped to carry out calibrations, servicing, or repairs right there and then, without the need for multiple visits to your workshop.
As Tecalemit’s Head of Customer Support Operations, Penny Rolls, explains, “The layout of the racking for these new vans has been designed with our engineers to a specification that will make the vehicles safer and more efficient. Our engineers are on the front line, delivering outstanding customer support. These new vans will hopefully make life on the road more comfortable and easier for them.”
Tecalemit’s commitment to delivering first-class customer service does not stop there. With this new fleet, we aim to minimise downtime and ensure a speedy resolution to any issues you may have. We understand that time is money, and we want to help you save both.
But we are not stopping there. At Tecalemit, we are constantly striving to improve our service, and these new vans are just one part of our ongoing strategy. Our team is always looking for innovative ways to exceed your expectations and provide you with the best possible experience.
So, the next time you see one of our new Customer Support vans on the road, know that it is more than just a vehicle – it is a symbol of our unwavering commitment to delivering first-class customer service.